Wild Kids Privacy Policy

 

 

Last Updated: 12 November 2025

Wild Kids (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.

  • Non-Personal Information: such as browser type, device information, IP address, and website usage data (collected automatically via cookies or similar technologies).

2. How We Use Your Information

We use the information collected to:

  • Process and deliver your orders

  • Communicate with you regarding purchases, inquiries, or customer support

  • Improve our products, services, and website experience

  • Send updates, promotions, or newsletters (only if you’ve opted in)

  • Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with:

  • Service providers (e.g., couriers, payment processors, IT support) strictly for order fulfillment or business operations

  • Legal authorities if required by law or to protect our rights and safety

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your information (subject to legal or transactional requirements)

  • Opt-out of marketing communications at any time

To exercise your rights, please contact us at orders@wildkids.co.za

7. Children’s Privacy

Wild Kids does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Wild Kids Cape Town
📧 Email: orders@wildkids.co.za
📍 Address: 18 Brickfield Road, Brickfield Park, Salt River, Cape Town, 7925